Future of Banking

By Henry Engler & James Essinger
Pearson Education
March 2001
ISBN: 1903684080
352 Pages, Illustrated, 6 " x 9 "
$110.00 Hardback

Within the world of banking, customer's needs have not changed, nor has the basic nature of the banking services they require. However, the way banks meet these needs, and the framework within which they are delivered, have altered beyond recognition in the last twenty years alone.

Banks have had to adapt to a host of new phenomena ranging from regulatory issues, risk management and new technology to globalization, consolidation and branding.

The Future of Banking presents the opinions and predictions of the chief operators within the banking industry; the people dealing with these phenomena, and leading change.

At a time when the financial environment has never been more volatile this book offers invaluable insight and interpretation from the most knowledgeable people in the business. It features interviews with each of these practitioners, and provides an analytical summary of the current and future trends and concerns highlighted by them.

Major players interviewed for this title include:

Sir John Bond, Chairman, HSB Holdings

Marshall Carter, Chairman & CEO, State Street Corp.

Angel Corcostegui, CEO, Banco Santander Central Hispano

Andrew Crockett, Managing Director, BIS

Richard Grasso, Chairman, New York Stock Exchange (NYSE)

William B. Harrison Jr., Chairman, Chase Manhatten Corporation

David Komansky, CEO and Chairman, Merrill Lynch & Co. Inc.

David Li, Chairman, Bank of East Asia Ltd

William McDonough, President, New York Federal Reserve

Hank Paulson, CEO, Goldman Sachs

Sir Brian Pitman, Chairman, Lloyds TSB

Allesandro Profumo, CEO, UniCredito Italiano

Carlo Salvatori, CEO, Banca Intesa

Katsuyuki Sugita, President & CEO, Dai-Ichi Kangyo

Dr Henning Schulte-Noelle, Chief Executive, Allianz

Ernst Welteke, President, Bundesbank

Frank Zarb, Chairman, NASD

Henry Engler is a member of Reuters Strategic Planning Group in London. He was previously a journalist for Reuters, covering financial markets and economic developments in New York, Brussels and London. Prior to joining Reuters he was an economist with Chemical Bank in New York, specializing in US monetary and fiscal affairs.
James Essinger has been a professional writer on banking and business since 1986, and has chronicled most of the leading-edge developments in the retail and wholesale banking sectors, including the proliferation of shared ATM networks, the launch of EFTPoS, the move to electronic quote-driven financial markets and the rise of internet banking. He lectures and consults widely on strategic and tactical aspects of retail and wholesale banking and on banking technology. James has published more than thirty business books, including Breakthrough Consulting, published by Financial Times Prentice Hall.

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