Harnessing Outsourcing for Business Advantage:

Financial Times Executive Briefings Series


By Ian Law
Financial Times / Pearson Education
December 1999
ISBN: 0-273-63723-1
135 Pages
$175.00 paper original


Every business has plenty of information, but do you have the right information when you need it? Executive Briefings concentrate on delivering actionable information, designed to help executives ask the right questions, make the right decisions and take the right action. Whatever the opportunity or challenge that your business faces, an Executive Briefing will give you the insight to evaluate the situation and the tools to implement change.

Chapters include: Outsourcing - an overview; Understand the outsourcing process; Put an effective outsourcing team in place; Evaluate the case for outsourcing; Select the best supplier; Build a robust outsourcing contract; Pricing, bonuses and penalties; Create strong service level agreements; Manage the outsourcing contract effectively; Be prepared for contract termination; Conclusion.

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