Difficult People - Fast Thinking Series
Avoid Confrontation, Deal with the
Problem, Improve the Atmosphere
By Ros Jay
Financial Times / Pearson Education
88 Pages, 5" x 6 ¼"
$17.95 paper original
OUT OF PRINT
Life moves fast enough these days to keep you working at break-neck speed most
of the time. What you can really do without is problem-people who create unpleasantness
and difficulties and just plain slow you down. In this age of fast working,
difficult people aren't suddenly going to change personality overnight. So you're
going to have to do the work instead. And it's not so bad really. Once you know
the techniques for handling these people, you'll find it comes naturally before
long. Whether they are domineering, or they constantly pass the buck, whether
they are sulkers or just plain whiney, there are techniques for getting the
best from everyone and making your own job easier. This book is about difficult
people wherever you encounter them at work, whether they are colleagues, bosses
or your own team members.
The Fast Thinking Series: It's a fast world with tight deadlines
and you squeezed in between. What you need are fast solutions to help you think
at the speed of life. Each of these books gives the clever tips and vital information
you need to make the best of your last minute preparation. You'll look good.
They'll never know. Smart thinking is Fast Thinking.
About the Author: Ros Jay is a freelance writer and a senior associate
of the Institute of Direct Marketing. She specializes in marketing, communications
and management-related subjects. She writes and edits corporate magazines both
in print and online.
Other Titles in the Fast Thinking Series include:
Your Own Interview
Return to the Businesss Titles Home Page