Effective Organisational Communication,
3rd edition

Perspectives, principles & practices


By,Richard Blundel
Financial Times/ Prentice Hall
Distributed by Trans-Atlantic Publications Inc.
November 2008
ISBN:9780273713753
448 Pages
$94.50 paper original



Description

Effective Organisational Communication is a comprehensive introduction to the principles of effective communication within and between organisations. Combining a strong theoretical grounding and real-world examples, it encourages students to explore fresh perspectives, challenge popular assumptions and gain new insights, while also developing practical communication skills.

Contents

1  Perspectives on communication  

PART I  PRINCIPLES OF COMMUNICATION

2  Breaking barriers: communication in practice

3  Using words: verbal communication

4  Making pictures: non-verbal communication

5  Developing arguments: persuasive communication

6  Establishing a dialogue: interactive communication

7  Making connections: organisational communication

PART II  COMMUNICATION IN PRACTICE

8  Letters, e-mail and text messages

9  Reports, briefing papers and summaries

10 Advertisements, promotions, news releases and exhibitions

11  Interviews, questioning and listening

12  Presentations and audio-visual technologies

13  Meetings, teams and negotiations

14  Communication in perspective

Author

Richard Blundel is a senior lecturer at Brunel Business School and a member of Brunel Research in Enterprise, Innovation, Sustainability and Ethics (BRESE).

Kate Ippolito is an educationalist at the Royal College of Physicians and a sessional lecturer at Reading University


Return to the Businesss Titles Home Page