Gaining & Maintaining the New
International Quality Standard
The BS EN ISO 9000 Toolkit
By Mike Mirams & Paul McElheron
253 p. illus.
This practical guide to gaining and maintaining the new quality standard has been fully updated to meet the exacting requirements of BS En ISO 9000. It is an essential reference for organizations developing their quality systems, seeking accreditation to the new standard and continuing to develop quality working practices once registration has been achieved. It provides all of the information needed to audit your operations prior to implementing BS EN ISO 9000 and for the implementation itself. Most importantly it provides audit techniques to ensure that your company stays on track. This book is broken into individual units, each of which includes practical examples.
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