Introduction to Operations Management, 2nd Edition
Modular Texts in Business & Economics Series


By John Naylor
Financial Times / Pearson Education
July 2002
ISBN: 0-273-65578-7
575 Pages, Illustrated, 7 " x 9 "
$89.50 paper original


Introduction to Operations Management provides a comprehensive coverage of operations management for those who come to the subject for the first time. Central to the book is the convergence of service and manufacturing philosophies. It takes a management perspective whilst providing clear explanations of numerical models where relevant. The choice of themes in operations management covers the syllabuses of most readers, yet the book is compact enough to suit a semester course. This new edition continues the clear writing style of the first edition, and includes many new features to assist learning. In-chapter exercises, lists of quick check-up points and structured assignment questions are added. There are many references to Internet sources for further investigation. A new chapter on supply chain management and e-commerce is a highlight, while other areas have been revised and updated. Many more examples from service and not-for-profit organizations, and from the public sector, have been included.

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