Public Sector Management
4th Edition

By Norman Flynn
Financial Times / Pearson Education
December 2002
ISBN: 0-273-64634-6
302 Pages, Illustrated, 6 1/4" x 9 1/4"
$82.50 paper original

Respected by both academics and practitioners alike, this popular text has been fully revised for this 4th edition, including the most up-to-date research and comment on changes in public sector management in the UK since the arrival of the Blair government. The book maintains its highly accessible yet analytical style and examines in detail the major management issues of strategy, competition, co-operation and collaboration, service design and delivery, people management, organizational structures, financial management and the management of performance.

This textbook offers insights into the organization and management of the public sector in the United Kingdom. It examines the major management issues of strategy, competition, service design and delivery, organizational structures and the management of performances.

Features and Benefits include: New chapters on control through audit and inspection, contracting to collaboration and on managing money in the public sector; Discussion of highly relevant topics such as the minimum wage, public-private partnerships, new deal for schools, developments within the NHS and the theory behind the decisions; Uses the theme of the search for appropriate modes of control within the public sector; Covers the Third Way approach to policy and management; Quotes from speeches of relevant politicians; Further reading sections at the end of each chapter; Contains an abundance of case studies and examples of the impact of policy on managers and of managers' efforts to improve management throughout. Includes some spectacular failures, such as government ICT procurement and examines the reasons for them.

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