Twenty-Five Tips for Excellent Customer Service
An Action Plan for Service Success

By Ian Linton
1997
ISBN: 0-273-60974-2
192 p.
$42.50 Paper

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25 Tips for Excellent Customer Service gives you the means to tackle the issue of customer services at the operational level. It is based on 25 service activities, each of which is self-contained. This book contains ideas that are easy to implement and adaptable to your business requirements.

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