Rules of Work, 10th anniversary edition
A Definitive Code for Personal Success

By Richard Templar
February 2013
Pearson Education
Distributed by the Trans-Atlantic Publications
ISBN: 9781447929543
251 Pages
$27.50 Paper original

A new edition of one of the world’s bestselling success at work guides. The brand new edition of this highly regarded, timeless and unforgettable book will bring you the empowering and life changing guidance of Richard Templar. Packed with common sense advice, thought-provoking ideas, practical strategies and down-to earth wisdom, together with a big dash of humour and honesty, Rules of Worksimply and clearly explains the 100 tenets of a happy, successful and fulfilling life at work.


1: Walk your talk

Get your work noticed

Never stand still

Volunteer carefully

Carve out a niche for yourself

Under promise and over deliver

Learn to ask why

Be 100 per cent committed

Learn from others' mistakes

Enjoy what you're doing

Develop the right attitude

Be passionate but don't kill yourself

Manage your energy

Never let anyone know how hard you work

Keep your home life at home

2: Know that you're being judged at all times

Cultivate a smile

No limp fish - develop the perfect handshake

Exude confidence and energy

Develop a style that gets you noticed

Pay attention to personal grooming

Be attractive

Be cool

Speak well

Write well

3: Have a plan

Know what you want long term

Know what you want short term

Study the promotion system

Develop a game plan

Set objectives

Know your role

Know yourself - strengths and weaknesses

Identify key times and events

Anticipate threats

Look for opportunities

Make learning a lifelong mission

4: If you can't say anything nice — shut up

Don't gossip

Don't bitch

Stand up for others

Compliment people sincerely

Be cheerful and positive

Ask questions

Use 'please' and 'thank you'

Don't swear

Be a good listener

Only speak sense

5: Look after yourself

Know the ethics of your industry

Know the legalities of your industry

Set personal standards

Never lie

Never cover up for anyone else

Keep records

Know the difference between the truth and the whole truth

Cultivate you support/contacts/friends

Date with caution

Understand the others' motives

Assume everyone else is playing by different rules

Keep the faith

Put things in perspective

6: Blend in

Know the corporate culture

Speak the language

Dress up or down accordingly

Be adaptable in your dealings with different people

Make your boss look good

Know where to hang out, and when

Understand the social protocols

Know the rules about authority

Know the rules about hierarchy

Never disapprove of others

Understand the herd mentality

7: Act one step ahead

Dress one step ahead

Talk one step ahead

Act one step ahead

Think one step ahead

Address corporate issues and problems

Make your company better for having you there

Talk of 'we' rather than 'I'

Walk the walk

Spend more time with senior staff

Get people to assume you have already made the step

Prepare for the step after next

8: Cultivate diplomacy

Ask questions in times of conflict

Don't take sides

Know when to keep your opinions to yourself

Be conciliatory

Never lose your temper

Never get personal

Know how to handle other people's anger

Stand your ground

Be objective about the situation

9: Know the system — and milk it

Know all the unspoken rules of office life

Know what to call everyone

Know when to stay late and when to go early

Know the theft or perks rule

Identify the peopl who count

Be on the right side of the people who count

Be well up on new management techniques

Know the undercurrents and hidden agendas

Know the favourites and cultivate them

Know the mission statement - and understand it

10: Handle the opposition

Identify the opposition

Study them closely

Don't back-stab

Know the psychology of promotion

Don't give too much away

Keep your ear to the ground

Make the opposition seem irreplaceable

Don't damn the opposition with faint praise

Capitalise on the career-enhancing moments

Cultivate the friendship and approval of your colleagues

11: Postscript - Know when to break the Rules

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